Capella Ubud
  • Ubud, Bali, IDN
  • Full Time

Position Summary:

The Chief Security shall be responsible in all matters pertaining to the providing administering and maintaining of adequate and effective security, develop and maintain a pro-active loss prevention program designed to ensure a safe and secure environment for Capella Ubud, Bali guests and associates.


The Chief Security will be required to conduct their duties in a courteous, safe and efficient manner, in accordance with the hotel's policies and procedures, ensuring that a high level of service is maintained.

Essential Duties:

  • To Review all security measures, procedures, equipment's and methods at least every three months for protective and preventive purposes well as to maintain efficiently tight security control.
  • Watch for suspicious persons entering, exiting, or loitering around building.
  • Conduct walk through observations of entire hotel.
  • Promote safe work practices. Ensure compliance with preventative measures. 
  • Liaise with police and local authorities on matters of vice, gambling, drugs, abuse, theft, robbery, death, etc., and other special security measures and requirements needed for special events.
  • Advises management on measure to be taken against frauds, cheating and delinquent cases, etc.
  • Ensure regular self audit check and meeting is being conducted.
  • Chair Safety & Security Committee meetings and enforce safety programs.
  • Organize and conduct departmental safety committee meetings. Attend and participate in other required meetings. 
  • Develop, revise, and advise key personnel of emergency procedures.
  • Personally handles and investigates all serious cases of accidents, fire, theft, etc., including all correspondence relating to those losses and accidents.
  • Handles all cases relating to unruly behaviour by guests and Associates as well as providing adequate services for crowd and traffic control.
  • Coordinate and monitor for efficiency safety and security related programs for overall Capella Ubud, Bali, including lost and found process, auditing of issuance of hotel keys, chemical, CPR, and Fire Preparedness training, Manager on Duty schedules, evacuation drills, etc.
  • Assumes all responsibilities for all aspects of fire drills within the Capella Ubud, Bali including the training of staffs.



  • Senior High School Minimum



  • Organizational & time management skills
  • Keyboard/Computer skills
  • Analytical and numerical skills
  • Professionalism
  • Communication skills English, Indonesia (written/verbal)
  • Initiative
  • Strong Technical skills
  • Legislation knowledge
  • Sound Human Resources skills
  • Effective complaint handling
  • Excellent telephone manner
  • Rapport Building
  • Management Skills, Problem Solving Skills, Influencing Skills, Sound of Human Resources Skills and well verse in computer skills



  1. Having Certificate of Gada Pratama / official lisence from Regional Police
  2. Previous experience as a Chief Security in a luxury market.
Capella Ubud
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