Capella Ubud

Purpose of role: 

Provide cleanliness support to the Rooms Department. Ensuring that the highest level of quality service is well maintained. Ensuring that guest tents facilities are clean and immaculate as well as all public areas. Support in providing laundry service and handling outside laundry company.

 

The Housekeeping Trainee will be required to conduct their duties in a courteous, safe and efficient manner, in accordance with Capella Ubud, Bali standard. The Housekeeping Trainee must become a role model of company's culture. Provide exceptional and professional levels of service to guest tent, public area and laundry.

 

Cast key responsibilities:

 

40% Handling tent service

  • Preparing arrival tent
  • Make up occupied tent
  • Cleaning vacant tent

 

40% Maintain cleanliness all public areas

  • Cleaning back of the house ( staff locker, all office, training room, rest area)
  • Cleaning front of the house ( Camp post, officer tent, armory, mad's lange restaurant, api jiwa restaurant. The cistern, all public toilet)

 

20% Handling laundry service

  • Receive and deliver guest laundry
  • Washing, pressing and packing guest laundry
  • Handling outside laundry company( receiving and sending linen)
  • Washing, pressing staff unifrom

 

Summary of responsibilities:

  • Consistenly offer profesional, friendly and engaging  service
  • Clean all asssigned guest tent including dusting, making bed, soiled linen removal from the tent and retrieval of clean linen from linen room, vacuuming, bathroom cleaning, Clear blind cleaning, replenish tents with supplies and amenities, checking and replenish mini bar.
  • Maintain proper usage of cleaning supplies and equipment
  • Update and record all cleaned tent
  • Report and return all lost and found articles to housekeeping office
  • Follow departmental policies, procedures and service standards
  • Report necessary maintenance items
  • Others duties as assigned

 

Qualification:

  • Vocational high School and Diploma
  • Proficient in english(verbal & written) essential
  • Excellent communication and organizational skill
  • Highly responsible and reliable
  • Abbility to work cohesively with fellow colleagues as apart of the team with minimum supervision
  • Ability to focus attention on guest needs, remaining calm and courteous at all time
  • Frequent lifting carrying up to 30 lbs
  • Accasional ascending or desending ladders and stairs
Capella Ubud
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